Blue Shield of California Adds Outpatient Therapy to Telehealth

March 24, 2020
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Rick Gawenda
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Blue Shield (BS) of California has added outpatient physical, occupational and speech therapy services as providers who can provide telehealth services and be reimbursed for those services. BS states “Physical therapy (PT), occupational therapy (OT), speech therapy (SP), and registered nurse dietitian nutritionist services can all be provided via telehealth, limited to services that are not “hands-on” and can be provide remotely. Examples of common CPT codes that fall into this category: PT – 97110, OT – 97530, SP – 92507.”

Click HERE to read it straight from the BS of California website.


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  1. We are a facility and institutionally bill with a UB claim form and are being told by our billing department this only applies to providers that bill with a 1500 claim form. Can you please advise?

    1. If you have questions about what settings this applies to, you would need to contact BS of California and/or contact the California Physical Therapy Association.