A question I am often asked is must the therapist or assistant be one-on-one when providing work hardening or conditioning to a patient? There are 2 CPT codes that describe work hardening/conditioning used by physical and occupational therapists. The codes and descriptors are as follows: CPT code 97545 – Work hardening/conditioning; initial 2 hours CPT code 97546 – Work hardening/conditioning; each additional hour Now lets answer the question “Do CPT codes 97545 and 97546 require direct one-on-one contact”? Although these codes appear under the 97110 – 97546 heading of Therapeutic Procedures, these services do