UHC has provided updated information on the extension of telehealth services. Click HERE for the latest update from UHC on the extension of providing outpatient therapy services delivered via telehealth. UnitedHealthcare’s expansion of telehealth services to include outpatient physical, occupational and speech therapy services was due to expire on June 18, 2020. Due to the continued COVID-19 Public Health Emergency, UnitedHealth (UHC) will now cover outpatient physical, occupational and speech therapy delivered via telehealth until I hope you found this information helpful. Thank you for being a Gold Member!

Aetna’s expansion of telehealth services to include outpatient physical, occupational and speech therapy services was due to expire on June 4, 2020. Due to the continued COVID-19 Public Health Emergency, Aetna will now cover outpatient physical, occupational and speech therapy delivered via telehealth until I hope you found this article helpful. Thank you for being a Gold Member!

This article was updated on May 28, 2020 Humana will now cover telehealth services for outpatient therapy services provided by physical therapists, physical therapists assistants, occupational therapists, occupational therapy assistants and speech-language pathologists. Humana states they will always follow the Centers for Medicare and Medicaid Services (CMS) telehealth or state-specific requirements that apply to telehealth coverage for our insurance products. Since CMS now covers telehealth when provided by physical therapists, physical therapists assistants, occupational therapists, occupational therapy assistants and speech-language pathologists in all outpatient therapy settings (both private practice and institutional settings), at minimum, Humana will now cover the same.

On May 22, 2020, Cigna announced they are extending the customer cost-share waivers and other enhanced benefits, including our interim virtual care policy, through at least July 31, 2020. Click HERE to read the announcement straight from Cigna. In addition, check out my Cigna Telehealth Questions and Answers. I hope you found this article helpful. Thank you for being a Gold Member!

This article was updated on July 23, 2020 due to Secretary Azar extending the Public Health Emergency due to the COVID-19 pandemic. This article was updated on June 23, 2020 due to CMS clarifying if a practitioner can be out of the country and provide a telehealth visit to a Medicare beneficiary in a state where the practitioner is licensed in. See below for the question and the answer. This article was updated on May 27, 2020 due to the Centers for Medicare and Medicaid Services expanding telehealth coverage for outpatient therapy services to include institutional providers. Please see questions

On May 4, 2020, UnitedHealthcare (UHC) updated information on its website concerning physical, occupational and speech therapy telehealth. Highlights of UnitedHealthcare’s coverage of physical, occupational and speech therapy services delivered via telehealth include the following: In addition, check out my FAQs on UHC and telehealth that was published on April 23, 2020. I hope you found this information helpful. Thank you for being a Gold Member!

On May 12, 2020, Aetna updated the list of CPT codes that can be delivered via telehealth and paid for by Aetna for both Aetna Commercial plans and Aetna Medicare Advantage plans. CPT codes that were added include In addition, check out my FAQs on Aetna and telehealth that I published on April 23, 2020. I hope you found this article helpful. Thank you for being a Gold Member!

On May 13, 2020, American Specialty Health Group, Inc. (ASH Group) released updated guidance on the billing of telehealth services to current Cigna Customers. ASH Group states to use this revised Notice as a guide on how to bill for telehealth services during via this interim process. This interim process will be effective for dates of services retroactive to March 2, 2020 going forward through at least May 31, 2020. To access this revised guide, click In addition, check out my FAQs on Cigna and telehealth that I published on April 23, 2020. I hope you find this updated guidance