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09/18/25

Cigna Updates Physical Therapy Policy – September 2025

Cigna has updated their Physical Therapy Medical Coverage Policy. To access the policy to see the updates and effective date, click

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09/08/25

Cigna Implements Site of Care Policy for Outpatient Therapy

Cigna will be implementing a site of care policy for outpatient therapy services. What does this actually mean for private practices and hospital outpatient therapy departments? In this article, I will answer the following questions:

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07/01/24

UnitedHealth Updates Outpatient Therapy Policy – Again!

UnitedHealthcare (UHC) has once again updated their outpatient physical, occupational, and speech therapy habilitation and rehabilitation policy. In this article, I will answer the following questions:

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03/08/21

Cigna Updates Physical Therapy Coverage Policy

Cigna has updated their medical coverage policy for outpatient physical therapy services. The effective date for the revised policy is I hope you found this information helpful. Thank you for being a Gold Member!

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10/22/20

Cigna Announces 2021 Virtual Care Reimbursement Policy

Cigna has announced their Virtual Care Reimbursement Policy for calendar year 2021. This announcement only applies to services provided to commercial medical customers, including those with Individual & Family Plans (IFP). Cigna Behavioral Health and Cigna Medicare Advantage customers continue to have covered virtual care services through their own separate benefit plans. In this article, I will answer the following questions: What practice setting(s) does this policy apply to? What Place of Service (POS) code do I use on the claim form? What CPT codes can be reimbursed if provided via telehealth (virtual care)? What modifier(s) must be appended to

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