With the Secretary of the Department of Health and Human Services extending the Public Health Emergency (PHE) due to the COVID-19 pandemic, many private practices as well as facilities and organizations want to know what does this mean for the extension of providing outpatient therapy services via telehealth. In this article, I will provide updates on outpatient therapy services delivered via telehealth for the traditional Medicare Part B program and some of the larger national insurance carriers. Medicare (Traditional) Aetna Anthem BCBS of Colorado Anthem BCBS of Connecticut Anthem BCBS of Georgia Anthem BCBS of Indiana Anthem BCBS of Kentucky

Cigna has extended the expiration date for outpatient therapy services delivered via telehealth. The new expiration date is I hope you found this information informative and valuable to your practice or organization. Thank you for being a Gold Member!

On May 22, 2020, Cigna announced they are extending the customer cost-share waivers and other enhanced benefits, including our interim virtual care policy, through at least July 31, 2020. Click HERE to read the announcement straight from Cigna. In addition, check out my Cigna Telehealth Questions and Answers. I hope you found this article helpful. Thank you for being a Gold Member!

On May 13, 2020, American Specialty Health Group, Inc. (ASH Group) released updated guidance on the billing of telehealth services to current Cigna Customers. ASH Group states to use this revised Notice as a guide on how to bill for telehealth services during via this interim process. This interim process will be effective for dates of services retroactive to March 2, 2020 going forward through at least May 31, 2020. To access this revised guide, click In addition, check out my FAQs on Cigna and telehealth that I published on April 23, 2020. I hope you find this updated guidance

Due to the COVID-19 Pandemic, Cigna has expanded telehealth services to include outpatient physical, occupational and speech therapy services. In this article, I will answer some of the more common questions I have received regarding Cigna’s expansion of telehealth services to include physical, occupational and speech therapy services. QuestionWhen did Cigna expand telehealth services to outpatient physical, occupational and speech therapy services? Answer QuestionWhat is the end date of the expansion of telehealth services to outpatient physical, occupational and speech therapy services? Answer (Updated May 24, 2020) QuestionWhat plans does the telehealth expansion apply to? Answer QuestionWhat CPT codes will

Effective April 9, 2020, Cigna has updated their telehealth coverage policies for outpatient physical, occupational and speech-language pathology therapy services. Previously, Cigna only covered the following CPT codes: For Physical Therapy: 97161, 97162, 97110 (only 2 units per telehealth visit) For Occupational Therapy: 97165, 97166, 97110 (only 2 units per telehealth visit) For Speech Therapy: 92507 and 92526 Per the update, Cigna will now cover the following CPT codes: I hope you found this article helpful. Thank you for being a Gold Member!

Effective April 9, 2020, this article is no longer current. Click HERE to read the latest about Cigna and their coverage of outpatient physical, occupational and speech therapy delivered via telehealth. This article was updated on March 28, 2020 by adding a link to American Specialty Health and updating the place of service code to use on the 1500-claim form. In addition, it’s my interpretation that Cigna is only paying for telehealth services for physical, occupational and speech therapy submitted on a 1500-claim form by a private practice. Institutional providers (i.e. rehab agencies and hospital outpatient departments) should contact Cigna