On January 1, 2021, outpatient therapy services provided via telehealth for Cigna beneficiaries will be changing and there will be a difference in telehealth coverage between providers who submit claims on a 1500-claim form and providers who submit claims on a UB-04 claim form once the public health emergency is declared over. To read about the changes concerning Cigna and outpatient therapy services provided via telehealth, click HERE. I hope you found this article helpful. Thank you for being a Gold Member!