Demystifying Efficiency Productivity Management: Where Are We Now, and Where Are We Headed in our Journey to Value


This 90 minute Productivity Management webinar will discuss the rationale for rehabilitation services for PT/OT/SLP efficiency, provide operational definitions, suggested standards, tactics for improvement, and the industry transition to value. Click below to learn more about the course objectives or to purchase by credit card or check.

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To pay by check, please fill out the REGISTRATION FORM BY CHECK and submit with your payment to the address on the form. If you have any questions, please contact Michelle at 661.350.6187. 


Over the past three decades, adult rehabilitation services’ departments in physical therapy, occupational therapy, and speech language pathology have attempted to operationally define, measure, benchmark, and improve clinical efficiency. This trend has been driven by a multitude of external consultants, finance administrators, and large practice managers -rather than those directly managing rehabilitation services. Today, organizations may define efficiency via multiple operational definitions such as billed treatment units/day, patient visits/day, productive worked hours/units of service, minutes of care/day, relative value units/day, or something else, resulting in much industry variation throughout the rehabilitation continuum of care. Are these the appropriate metrics? How can the process evolve to measuring value? There are methods to balance the paradoxical need for optimization of physical, occupational, and speech pathology services labor costs with demands for billing, quality and patient outcomes. This 90 minute webinar will discuss the rationale for rehabilitation services efficiency, provide operational definitions, suggested standards, tactics for improvement, and the industry transition to value.


At the conclusion of this webinar presentation, participants will:

• Describe the historical context and methodology for measuring adult rehabilitation services efficiency throughout the
continuum of care
• Provide examples of suggested standards of efficiency
• Discuss tactical methods to improve efficiency
• Provide an overview of the transition from efficiency to value of rehabilitation services


Dr. Ed Dobrzykowski, PT, DPT, ATC, MHS is a Rehabilitation Services Consultant and Educator, with specific emphasis on acute/inpatient services care delivery, staffing models, post-acute care patient transitions, work flows, productivity/efficiency measurement, and leadership and management skill development. Previously, he was Director of Rehabilitation Services, St. Elizabeth Healthcare in Edgewood KY where he managed occupational therapy, physical therapy, speech pathology, audiology, and EMG in acute care, skilled nursing, and outpatient services. Dr. Dobrzykowski has over thirty years’ experience in management positions in not-for-profit and for-profit organizations. Active in the APTA and KPTA, he has held multiple elected and appointed roles, serving presently as Publications Chair of HPA The Catalyst. He began a four-year appointed term on the Kentucky License Board of Physical Therapy in 2018.


Directors, Managers, Supervisors, Leads, and Clinicians in Adult Rehabilitation Services (Physical Therapy, Occupational Therapy, Speech Language Pathology)- Acute Care, Skilled Nursing, Inpatient Rehabilitation, Home Health, Outpatient Therapy Services, and Rehabilitation Agencies.


In addition to the expertise and advice presented during this webinar conference, you’ll also receive a handout (in PDF format) that will include related references.


A certificate of attendance will be available upon purchase of the webinar and may be adequate for credit in some states; you will need to contact your state licensing regulatory body to determine whether or not credit will be granted for this webinar conference listened to via a CD of the live presentation that occurred on November 20, 2018.


Time:  Approximately 1 hour and 38 minutes  (including Q&A time recorded)


There are no refunds once your order has been processed since the handouts/links will be emailed to you immediately after your order has been completed. CD’s will be mailed the following business day by regular US mail.

System Requirements Required To View Webinar Playback Link On Computer:

Venue system requirements:

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  • 1024 x 768 screen resolution
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  • Wired Internet connection; wireless is not recommended
  • Flash Player 9 or higher
  • Disabled pop-up blockers
  • Computer speakers for participants

Note:  Android Smart Phones (i.e. IPhone) are not compatible.

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*** This WEBINAR PLAYBACK LINK/CD and HANDOUTS  is not to be distributed outside of your organization. If you have a larger organization and have multiple locations, then please contact us at for pricing.


If you have questions about registration or logistics for this webinar conference, please contact the Webinar Conference Manager:

Michelle Gawenda • Gawenda Seminars & Consulting, Inc. • 661.350.6187

If you wish to contact Rick Gawenda directly, you may fill out our contact form.