You’ve received the patient referral, now what? It is often that providers and front end staff will input the bare essentials once they receive the referral. Incomplete or not fully understood information can lead to less than perfect claim processing. This course will teach therapists and providers how to better understand which insurance to choose, how to do a proper therapy/provider specific insurance review, educate on pertinent information in regards to Medicare plans and how to recognize the many facets of Medicare plans, and what you should know when asking for authorization for services from insurers and their third party contractors. Learn what information is needed in a proper front end entry to help you get paid what you deserve the first time through.
At the conclusion of this online course, participants will be able to:
- Identify what demographics and insurance information is necessary for proper claim processing
- Be able to do a proper physical/occupational therapy specific insurance review for ALL insurance plans and document this properly
- Understand what data is imperative to review from a Medicare Eligibility Report and how this can affect your payment
- Describe the differences between supplemental vs replacement or advantage plans and Medicare RailRoad
- Be able to identify who needs authorization and how to proceed and get all your codes authorized
Dr. Ann Covey, PT, DPT is a doctor of physical therapy who graduated from Russell Sage College with a Bachelor of Science degree in Physical Therapy in 1994 and later her Doctor of Physical Therapy degree in 2021 from Utica University.
She has owned and operated multi-site, multidisciplinary clinics in Maine for the last 18 years. In operating her practices she noticed that there was a lack of education in the therapy world hindering us from billing for our services. She has spent many years of education and practical lived experience learning how to bill and now coaches therapists and providers on how to do the same.
- Private Practice Owners
- Practice Administrators
- Directors and Managers of Therapy Departments
- Front Office Staff
- Insurance Verification Staff
- Chief Financial Officers
- Anyone Responsible for Financial Tracking of the Practice
In addition to the expertise and advice presented during this course, you’ll also receive a handout (in PDF format) that will include related references.
This course has not been submitted to any state board or national organization for CEU approval. A certificate of attendance will be available upon completion of the webinar for each participant and may be adequate for credit in some states; you will need to contact your state licensing regulatory body to determine whether or not credit will be granted for this course. We provide no additional information for CEU approval.
This course was approximately 1 hour and 30 minutes (including Q&A time recorded) .
There are no refunds for no shows or any other reasons once you register and payment is received. We are not responsible for organization firewalls or computer software issues that may interfere and/or prohibit your connection to the webinar portion of the presentation.
Venue system requirements:
- Microsoft Internet Explorer 7+, Mozilla Firefox 2.5+, Safari, or Chrome
- 1024 x 768 screen resolution
- Stable Internet connection, DSL or above
- Wired Internet connection; wireless is not recommended
- Flash Player 9 or higher
- Disable pop-up blockers
- Computer speakers for participants
Note: Android Smart Phones (i.e. iPhone) are not compatible.
In order to ensure a successful connection to this online course, please take a moment to conduct a system test by clicking this link: http://web.telspan.com/systemcheck
***Application Sharing does not need to be operational to view this course recording link.
*** This COURSE RECORDING and HANDOUTS is not to be distributed outside of your organization. If you have a larger organization and have multiple locations, then please contact us here for pricing.
