On November 6, 2023, the OIG issued comprehensive General Program Guidance for all entities involved in the Healthcare Industry. This new guidance replaces the existing guidance that has been in place for the industry. There are seven elements of an effective compliance program cited by the OIG, and one of those elements is written policies and procedures. Most leaders know that they SHOULD have a P&P Manual, but do you know what should be included, how to make it effective and how to manage it long term? Do you understand the pitfalls of a policy and procedure manual that is not tailored to the organization?
Join us for this online course, and we will discuss this critical document including what is needed, what is NOT needed, how to ensure that employees are educated on your policies and procedures, how to increase clarity and how to identify pitfalls.
At the conclusion of this online course presentation, participants will be able to:
- Identify the requirements for a policy and procedure manual and process as outlined in the OIG Guidance Documents.
- Articulate how a well written P&P Manual will promote patient safety, foster effective communication and assist the department in ensuring compliance.
- Articulate key elements that a therapy department policy and procedure manual should include.
- Develop a plan for using the P&P Manual in routine orientation and training of staff.
- Articulate pitfalls that many therapy P&P manuals include.
Dr. Leonard is a nationally recognized therapy speaker in the areas of Medicare regulations, administrative processes, and outpatient therapy compliance. She has given many presentations at the APTA PPS Annual Conference, CSM and numerous continuing education conferences around the country. She has received multiple awards for her teaching skills and believes that a little humor makes dry subjects much more palatable. Often written in course evaluations, “I
expected dry and boring, but got engaging and fun instead and information I can take home and use.”
Dr. Leonard is certified in Healthcare Compliance by the Healthcare Compliance Certification Board. She also completed her transitional DPT in 2017 from the University of Montana. She holds a certificate in Lean Healthcare from the Belmont University, Massey Graduate School of Business.
As an active APTA member since 1986, she believes that all therapists should be involved in their professional associations. She has served in multiple roles in both the National and State level. She is currently on the APTA SC Payment and Policy Committee, the Chair of the APTA PPS Program Work Group and serves on the Billing and Payment Expert Panel for the APTA.
Dr. Leonard has had a variety of experiences in the rehabilitation industry and brings real life experience in both inpatient and outpatient rehabilitation and administrative service settings. She is currently the co-founder and consultant for 8150 Advisors.
Robbie lives in the mountains of SC with her husband Mike. They can sometimes be seen traveling across the US in their RV.
Physical therapists, physical therapist assistants, occupational therapists, occupational therapy assistants, speech-language pathologists, private practice owners, and practice administrators, office managers at private practices, compliance officers, as well as administrators, directors, managers, supervisors, and compliance officers in skilled nursing facilities, hospital outpatient therapy departments, schools, rehabilitation agencies, home health agencies providing Part B SLP services in the home, and comprehensive outpatient rehabilitation facilities.
In addition to the expertise and advice presented during this course, you’ll also receive a handout (in PDF format) that will include related references.
This course has not been submitted to any state board or national organization for CEU approval. A certificate of attendance will be available upon completion of the online course for each participant and may be adequate for credit in some states; you will need to contact your state licensing regulatory body to determine whether or not credit will be granted for this course. We provide no additional information for CEU approval.
The recording of course is approximately 1 hour and 30 minutes (including Q&A)
There are no refunds for no shows or any other reasons once you register and payment is received. We are not responsible for organization firewalls or computer software issues that may interfere and/or prohibit your connection to the webinar portion of the presentation.
Venue system requirements:
- Microsoft Internet Explorer 7+, Mozilla Firefox 2.5+, Safari, or Chrome
- 1024 x 768 screen resolution
- Stable Internet connection, DSL or above
- Wired Internet connection; wireless is not recommended
- Flash Player 9 or higher
- Disable pop-up blockers
- Computer speakers for participants
Note: Android Smart Phones (i.e. iPhone) are not compatible.
In order to ensure a successful connection to this online course, please take a moment to conduct a system test by clicking this link: http://web.telspan.com/systemcheck
***Application Sharing does not need to be operational to view this course recording link.
*** This COURSE RECORDING and HANDOUTS is not to be distributed outside of your organization. If you have a larger organization and have multiple locations, then please contact us here for pricing.
