Please join us as Gawenda Seminars & Consulting, Inc. presents “Demystifying Efficiency (Productivity) Management: Where Are We Now, and Where Are We Headed in our Journey to Value” webinar conference on Tuesday, November 20, 2018 from 1:00pm – 2:30pm EST. This 90 minute webinar will discuss the rationale for rehabilitation services efficiency, provide operational definitions, suggested standards, tactics for improvement, and the industry transition to value.

To register online with a credit card, click HERE. To register by check, click Printable Registration Form, complete the form and mail with check to the address listed on the registration form.

One registration allows as many people to watch and listen to the webinar on one computer and/or phone line and each participant would be eligible to print off a certificate of attendance that may be eligible for 1.5 CEUs from your state board or national association. If your computer has no speaker or you unable to be at a computer, you can still call in to the phone number provided to hear the audio portion and follow along with the handout in pdf format.

Can’t Listen Live on November 20th? Not a problem. Register for the webinar, email us after the webinar stating no one from your organization logged in or called in to listen live, we will verify, and then send you a playback link of the actual live presentation along with the handouts. The playback link can be viewed on your computer as many times as you would like and audio comes through your computer speakers.


Over the past three decades, adult rehabilitation services’ departments in physical therapy, occupational therapy, and speech language pathology have attempted to operationally define, measure, benchmark, and improve clinical efficiency. This trend has been driven by a multitude of external consultants, finance administrators, and large practice managers -rather than those directly managing rehabilitation services. Today, organizations may define efficiency via multiple operational definitions such as billed treatment units/day, patient visits/day, productive worked hours/units of service, minutes of care/day, relative value units/day, or something else, resulting in much industry variation throughout the rehabilitation continuum of care. Are these the appropriate metrics? How can the process evolve to measuring value? There are methods to balance the paradoxical need for optimization of physical, occupational, and speech pathology services labor costs with demands for billing, quality and patient outcomes. This 90 minute webinar will discuss the rationale for rehabilitation services efficiency, provide operational definitions, suggested standards, tactics for improvement, and the industry transition to value.


At the conclusion of this webinar presentation, participants will:

• Describe the historical context and methodology for measuring adult rehabilitation services efficiency throughout the
continuum of care
• Provide examples of suggested standards of efficiency
• Discuss tactical methods to improve efficiency
• Provide an overview of the transition from efficiency to value of rehabilitation services


Dr. Ed Dobrzykowski, PT, DPT, ATC, MHS is a Rehabilitation Services Consultant and Educator, with specific emphasis on acute/inpatient services care delivery, staffing models, post-acute care patient transitions, work flows, productivity/efficiency measurement, and leadership and management skill development. Previously, he was Director of Rehabilitation Services, St. Elizabeth Healthcare in Edgewood KY where he managed occupational therapy, physical therapy, speech pathology, audiology, and EMG in acute care, skilled nursing, and outpatient services. Dr. Dobrzykowski has over thirty years’ experience in management positions in not-for-profit and for-profit organizations. Active in the APTA and KPTA, he has held multiple elected and appointed roles, serving presently as Publications Chair of HPA The Catalyst. He began a four-year appointed term on the Kentucky License Board of Physical Therapy in 2018.


Directors, Managers, Supervisors, Leads, and Clinicians in Adult Rehabilitation Services (Physical Therapy, Occupational Therapy, Speech Language Pathology)- Acute Care, Skilled Nursing, Inpatient Rehabilitation, Home Health, Outpatient Therapy Services, and Rehabilitation Agencies.


In addition to the expertise and advice presented during this webinar conference, you’ll also receive a handout (in PDF format) that will include related references.


Audio – phone connection required only if your computers do not have speakers or you will not be at a computer. Handout is sent via email approximately 5 days prior to live webinar conference date to the email address provided in the registration. If you register within 5 days of November 20, 2018, instructions will be emailed the evening of the day you registered (after 6:00PM pacific time). Please white list to ensure you receive the required information. First 75 minutes is presentation/lecture and last 15 minutes is question and answer.

Webinar – Computer and internet connection required. Participants will be provided a url link where they can log in and follow the presentation on their computer as the speaker provides the presentation. If your computer has speakers, you will be able to hear the audio portion through your computer speakers and will not require a phone connection. If no speakers on your computer or unable to be at a computer, participants will need to call in to the phone number provided to them to hear the audio portion. You will need adobe flash.


This webinar has not been submitted to any state board or national organization for CEU approval. A certificate of attendance will be available upon completion of the webinar for each participant and may be adequate for credit in some states; you will need to contact your state licensing regulatory body to determine whether or not credit will be granted for this webinar conference.


Register for the event before 11:30am EST on November 20, 2018.

When you register, you’ll receive a confirmation e-mail that serves as your receipt. Approximately 5 days before the webinar conference, you will receive a separate email that provides you with instructions for accessing the call and a handout attachment. If you register within 5 days of November 20, 2018, instructions will be emailed the evening of the day you registered (after 6:00PM pacific time). Please make sure that your email system will accept messages from the webinar conference host: The easiest way to do this is to add this email address to the contacts list in your email software.

Gather your staff and listen to the webinar conference via speaker phone, follow along with the session handout, and participate in a live, interactive Question and Answer session. Registration includes ONE DIAL-IN CONNECTION AND/OR COMPUTER CONNECTION (you can gather as many people at that location as you wish), an electronic handout, and a certificate of completion for participants.

PLEASE NOTE: ONE REGISTRATION PROVIDES YOU WITH ONE PHONE AND/OR COMPUTER CONNECTION FOR THE WEBINAR CONFERENCE. You may pay for additional locations where indicated on the registration form.


Written requests for refunds received on or before November 6, 2018, will receive a refund less a $60 processing fee; fees are nonrefundable after this date. There are no refunds for no shows or any other reasons after November 6, 2018. We are not responsible for organization fire walls or computer software issues that may interfere and/or prohibit your connection to the webinar portion of the presentation. Email your request for a refund to the conference coordinator:


Playback link or CD recordings (audio only) are NOT included with registration, but registrants have an option to purchase a playback link for $49.95 or CD recording (audio only) for $69.95 prior to completing online registration or send in the additional payment with your registration and check. Playback link is best option as you are able to view and listen to the webinar live on your computer as many times as you would like and the playback link is emailed 72 hours after the completion of the webinar where CD’s will take 10-14 days for delivery.

TelSpanWeb System Requirements to View Webinar:

Operating Systems:

• Windows XP, Windows Vista, Windows 7, Windows 8
• MAC OS X v10.4 or Higher
• Linux
• Solaris

Internet Browsers:

• Internet Explorer 7 or Higher (Windows)
• Firefox 4 or Higher
• Safari 4 or Higher
• Google Chrome 2 or Higher

Stable Internet Connection, DSL or Above:

• 100 kbps for Video Transmission
• 300kbps for Screen Sharing and Remote Control
• Recommended 500kbps to ensure fluidity of all Services

Flash Player 10.3 or Newer:

Disabled pop-up blockers

Computer speakers for participants listening over the computer

In order to ensure successful connection to your upcoming meeting, please take a moment to conduct a system test by clicking this link:


If you have questions about registration or logistics for this webinar conference, please contact the Webinar Conference Manager:

Michelle Gawenda • 661.350.6187 •

If you wish to contact Rick Gawenda directly, you may email him: or visit his website at:


If you want to pay by check, complete the Printable Registration Form and submit with your payment to the address listed at the bottom of the registration form.