Cigna Sends ADR Requests in Error

May 23, 2013
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Rick Gawenda
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CGS mailed Additional Documentation Request (ADR) letters to Physical Therapists (specialty 65) in error in the state of Ohio. These letters were mailed from May 8-22, 2013.

Physical therapists (specialty 65) who received one of these letters do not need to respond. CGS is currently identifying the affected claims and will release them for routine processing whether or not a response has been received.


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