Incorrect Denials for Therapy Services
Cigna Government Services (CGS), Medicare Administrative Contractor in the states of Ohio and Kentucky, is aware of a possible issue causing incorrect denials for therapy services submitted on Part B claims. CGS is currently researching this issue, which appears to have impacted claims for some therapy services submitted with functional reporting codes. CGS will provide additional information as soon as it is available, and they apologize for any inconvenience.