Can I Add a Surcharge to Credit Card Payments?

With stagnant or decreasing reimbursement and expenses continuing to rise, practices are looking for ways to improve their bottom line. In addition, more and more patients have higher deductibles and cost sharing responsibility for their outpatient therapy services. For patients to pay their financial responsibility to the therapy practice or organization, they are using their credit cards to do so. For the therapy practice or organization, this further reduces their income since they will incur up to a 3% fee for each transaction by their credit card processing company.

This leads to an important question. Can the therapy practice or organization pass on the credit card processing fee to the patient? In this article, I will answer the following questions: